Oshawa Heating & Cooling ("we," "us," or "our"): your privacy matters when you visit our website or reach out for a quote. This policy describes the personal information we gather through this site, the purposes it serves, and the steps we take to keep it safe, so you can engage with our team with confidence.
Details You Provide
If you contact us for a quote, we collect the basics: who you are and how to reach you. That means your name, telephone number, and email, plus the service address and a few lines about what you need, such as a repair, an installation, or routine maintenance.
Putting Your Details to Work
Think of your information as the working file for your request. It travels only along the path of the job: answering your initial message, producing a written estimate, scheduling the appointment, completing the service, and closing the loop with any follow-up communication the situation calls for.
Safeguards for Your Details
From the moment your request arrives, it is handled with care. Paper and digital records alike are stored securely, viewed only by authorized team members, and retained just long enough to meet operational needs and legal obligations. Rest assured that your information is never offered for sale, trade, or lease to outside parties.
Cookies on This Website
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
Analytics and Your Privacy
We measure how this website performs using lightweight, privacy-respecting analytics. The data involved is aggregate in nature: which pages are visited, roughly where visitors come from, and general device categories. Nothing in this measurement identifies you personally, and we use the findings only to make the site more useful.
Access, Correction, and Deletion
Prefer not to hear from us again, or want to see exactly what we have stored? Either is easy to arrange. Write to us using the information below to request a copy of your details, fix an error, have your information deleted, or withdraw from any further communication. We act on these requests promptly.
Contact Us
Whatever your privacy question, large or small, it will receive our attention. You are welcome to write to us about this policy, about information we may have about you, or about anything else covered on this page, using the details below:
Oshawa Heating & Cooling
Email: [email protected]
Oshawa, ON